Question 1

Please advise on the appropriate size to order?

Accepted Answer

Visit our convenient size chart page to discover the ideal fit for your needs..

Question 2

I require assistance with inquiries regarding shipping. Can you provide guidance?

Accepted Answer

For comprehensive information regarding Capitoneshirt's shipping procedures, visit our Shipping page where you can discover everything you need to know and more.

Question 3

Where do I get tracking info?

Accepted Answer

An email with tracking details will be sent to you the moment your product is shipped out! Besides, you can get the tracking number on Track your Order page.

Question 4

In the event that my purchase arrives faulty, in the incorrect size, or as the wrong product, what steps should I take?

Accepted Answer

Please send us an email with the attached photo(s) for us to process a replacement within 72 business hours.!

Question 5

What is the process for applying a coupon code?

Accepted Answer

Enter your coupon code inside your shopping cart! The coupon code section lies between your listed items and checkout! You can also enter your coupon code during checkout when entering your payment information! Please note that you must hit apply the coupon before adding payment

Question 6

Is it possible for me to exchange or return a shirt?

Accepted Answer

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies. Items fulfilled from the UK and EU are charged a 20% VAT rate.

Question 7

Is it possible to modify or cancel my order after it has been processed?

Accepted Answer

Kindly reach out to us promptly if you require any modifications or wish to cancel your order. Please be aware that adjustments are not possible after 12 hours from the time of purchase. Your swift action will assist us in expediting the processing of your order.

Question 8

Which payment options are available for your customers?

Accepted Answer

We accept payment by PayPal. You don’t have Paypal Account. Don’t worry, you can use Visa, MasterCard, Discover, and American Express Card on Paypal checkout page.

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