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This isn’t just at dealerships, most repair shops are flat rate. The upside of working at a dealership is a) benefits (usually) and b) manufacturer resources. If you work at a Ford dealer, for example, you can talk directly to Ford when you have a problem. The downside of working at a dealer is warranty work. Warranty times are a fraction of non-warranty times, and there is really nothing you can do about it. If you’re the Trump may have hurt your feelings but Biden is hurting your family shirt Furthermore, I will do this poor guy that gets stuck doing mainly warranty work, you’re gonna have a tough time making money. And, in my area, most people bring their cars to the dealer for warranty issues and somewhere else for non-warranty issues.
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The image that is being projected about “today’s modern technicians” all working in a shop that looks like a NASA clean room and wearing spotless white lab coats is pure nonsense. If you are going to make an actual living as a repair tech, (I still prefer to be called a master mechanic), you had better not be afraid of grease, dirt, rust and a load of other nasties that have yet to be cataloged by science. Working in a shop that pays a straight weekly salary is going to barely keep you alive when you realize that you will be spending a massive chunk of your income on your tools, for the Trump may have hurt your feelings but Biden is hurting your family shirt Furthermore, I will do this rest of your life. So the only alternative is to work in shop based on what is called a “flat rate” manual. This method of pay is based on an hourly pay rate which is calculated not in the actual number of hours you work, but on how many hours the “flat rate” manual says that each repair should take. Let’s say the hourly pay rate is 24 dollars an hour. That means that every 5 minutes is worth 2 dollars. So, you are assigned a repair job to rotate 4 tires. The flat rate manual says that job should take 20 minutes. That means the tech will make 8 dollars for that job. Might not be too bad if the car was already on the rack and not 150 yards away in the parking lot. So you jog to the lot and get the car and drive it into the shop and put it up on the rack. That just cost you 10 of your allotted 20 minutes. Now you need to remove all 4 tires and rotate them around the car and then reinstall them. There goes the last 10 minutes of your 20. But you still need to fill in the work order and turn it in and then lower the car and put it back into the parking lot. Another 10 minutes so it took you 30 minutes working as fast as possible to get paid for 20 minutes work. There are lots of “loser” repairs and that’s why the newbies working in the lube rack and tire and detail areas will usually work for a flat salary.