Our Return Policy

At Capitoneshirt, we are committed to customer satisfaction. We understand that sometimes, an item might not be exactly what you were looking for. That’s why we offer a generous 30-day return policy.

Here’s what you need to know:

• Return window: You have 30 days from the date you received your order to return it for a full refund.

• Eligibility: All items are eligible for return, as long as they are returned in their original condition, unused, and in their original packaging with all tags attached.

• Exceptions: Certain items, such as personalized products, items marked as “final sale,” or perishable goods, may not be eligible for return. Please contact our customer service team for specific information about these items.

• Returning your item: Please contact our customer service team to initiate a return. They will provide you with a return shipping label and instructions.

• Refunds: Once your returned item is received and inspected, you will receive a full refund to the original payment method. Please allow 7-10 business days for the refund to be processed.

• Shipping costs: The customer is responsible for the cost of returning the item.

• Cancelation: You will receive the 90% REFUND. The rest 10% refund will be deducted for service fees

• Out of Stock: You will receive the 100% REFUND

• Wrong Size, Color or Shipping Address: NO REFUND

We strive to make the return process as easy as possible for you.

To initiate a return, please contact our customer support team: [email protected]

We will then provide you with a return shipping label and instructions.

Return Shipping Costs:

• For eligible returns, you will be responsible for the cost of return shipping unless the item was damaged or defective upon arrival.

Refunds:

• Once we receive your returned item, we will process your refund within 7 business days. The refund will be credited to the original payment method used for the purchase.

If you have any questions about our return policy, please don’t hesitate to contact our customer support team.

Email: [email protected]

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, please contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] 

We look forward to serving you again in the future!